Home Visiting Doctor (“Home Visiting Doctor”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by patients, caregivers, family members, healthcare professionals, and website visitors.
This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard personal data when individuals interact with our website https://homevisitingdoctor.in/, request home healthcare services, schedule appointments, or otherwise engage with our healthcare operations.
This Privacy Policy is issued in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, and other healthcare-related regulations.
By accessing our website or using our healthcare services, you agree to the terms outlined in this Privacy Policy.
We collect personal information only to the extent necessary for delivering healthcare services, managing appointments, fulfilling legal obligations, and improving patient care.
Where required by law or for verification purposes:
When you visit our website, we may automatically collect:
Health-related information collected for medical consultation, diagnosis, treatment, nursing care, physiotherapy, elderly care, or home healthcare services is considered sensitive personal data and is processed only for legitimate healthcare purposes or with appropriate consent where required.
We process personal information only for legitimate and lawful purposes.
Purpose | Description |
Healthcare Delivery | Doctor consultations, diagnosis, treatment, nursing care, physiotherapy, elderly care, and follow-up services |
Appointment Management | Scheduling, reminders, confirmations, and patient communications |
Medical Record Maintenance | Maintaining healthcare records and treatment history |
Billing & Payments | Processing invoices, payments, insurance claims, and reimbursements |
Legal Compliance | Compliance with healthcare regulations and statutory obligations |
Quality Improvement | Service evaluation, healthcare improvement, and patient satisfaction monitoring |
Defence of Legal Claims | Handling disputes, complaints, legal notices, and litigation matters |
We do not sell, rent, or trade personal information.
Information may be shared only when necessary with:
Where disclosure is required by:
All disclosures are limited to the extent necessary for the relevant purpose.
Subject to applicable laws, you have the following rights regarding your personal information:
You may request access to personal data maintained by Home Visiting Doctor, subject to healthcare confidentiality requirements.
You may request correction of inaccurate, incomplete, or outdated information.
You may request deletion of personal information where legally permissible, subject to medical record retention obligations and regulatory requirements.
You may withdraw consent for processing activities that rely on consent, where permitted by law.
You may nominate another individual to exercise your data protection rights in the event of death or incapacity, where applicable under law.
You may raise concerns regarding privacy, confidentiality, or data handling practices. We will make reasonable efforts to resolve grievances within the timelines prescribed by law.
We implement appropriate administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Security measures may include:
While we strive to protect personal information, no electronic system can guarantee absolute security.
Personal and medical information is retained only for as long as necessary to:
After the applicable retention period, information may be securely deleted, anonymized, or archived as permitted by law.
Our website may use cookies and similar technologies to improve functionality, analyze website usage, enhance user experience, and maintain website security.
Users may control cookie preferences through their browser settings. Disabling cookies may affect certain website features.
Home Visiting Doctor reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, healthcare practices, technology, or operational needs.
Updated versions will be published on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated Privacy Policy.
For privacy-related questions, requests, or grievance redressal, please contact:
Home Visiting Doctor
🌐 Website: https://homevisitingdoctor.in/
📧 Email: info@homevisitingdoctor.in
If you have concerns regarding the processing of your personal information, you may contact our designated privacy representative, and we will make reasonable efforts to address your concerns promptly and in accordance with applicable laws.
